Contact us

Please note: Kartina.TV does not have any subsidiaries. To order a subscription, TV-boxes or accessories, please proceed to our official online shop or visit our stores and dealership offices.

Customer Service

24/7 Free Customer Support (additional charges may apply)

International Hotline +49 69 84 84 540
 Germany 069 84 84 540
 USA 888 827 06 06
 Israel 072 24 54 300
 France 0975 180 460
 Sweden 08408 394 48
 Spain 911 23 01 82
 Cyprus 025 0567 46
 UK 0800 090 31 33
 Russia 8 800 77 58 329
Premium Hotline 49 180-6444333
  • Germany landline — 0.20€
  • Germany cellular — 0.60€
  • From other countries — additional charges may apply
Fax +49 611 88 096 20
Online

Head Office (in Germany)

Address Kartina Digital GmbH
Rheingaustr. 53
65201 Wiesbaden, Germany
Email info@kartina.tv

Opening hours

Order Pickup Mo-Fr: 09:00 – 17:00 (GMT+1)
Please contact us to make an appointment beforehand.
Technical support Mo–Fr: 09:00–21:00,
Sa.: 09:00 – 17:00 (GMT+1)
Complaint Department Mo–Fr: 08:30–20:00 (GMT+1),
Phone/Fax +49 (0)69 84 84 540 (8) (GMT+1)
E-Mail: reklamation@kartina.tv
Dealer Department Mo–Fr: 08:30–21:00 (GMT+1)

Our Departments (in Germany)

Accounting

Opening hours Mo–Fr: 08:30–17:00 (GMT+1)
Phone +49 69 84 84 540 (4)

Shipping

Opening hours Mo–Fr: 09:00–17:00 (GMT+1)
Phone +49 69 84 84 540 (5)
Skype dostavka.kartina.tv
Email versand@kartina.tv

Marketing

Opening hours Mo–Fr: 08:30–17:00 (GMT+1)
Phone/Fax +49 (0)69 84 84 540 (7)
Email reklama@kartina.tv

Dealership

International +49 (0)69 84 84 540 (6)
USA 1-888-827-0606 (6)
UK 0800 090 31 33 (6)
Opening hours Mo–Fr: 08:30–21:00 (GMT+1)
Email dealer@kartina.tv

Bank Details

Kartina Digital GmbH

Bank Nassauische Sparkasse, Wiesbaden
BIC/Swift NASSDE55
IBAN EUR DE69 5105 0015 0107 0882 88
IBAN USD DE39 5105 0015 0645 0550 96
IBAN GBP DE03 5105 0015 0645 0583 63

Offices

See all Kartina.TV offices

Germany

Head office in Wiesbaden Kartina Digital GmbH
Rheingaustr. 53
65201 Wiesbaden
Phone 0611 88 096 0 (not for orders)
Opening hours Mo–Fr: 09:00–17:00 (GMT+1)

USA

Main Office New York 1202 Kings Highway
Brooklyn, New York 11229
Phones +1 347-586-0433
+1 347-586-0428
Opening hours Mo–Fr: 9:30AM–6:30PM, Sa: 11:00AM–4:00PM

Our offices on Google Maps

Kartina Digital GmbH